MetaBank® is a federally chartered savings bank headquartered in Sioux Falls, South Dakota. Meta Financial Group, Inc.®, is the holding company for MetaBank and its divisions: Meta Payment Systems, its electronic payments division; AFS/IBEX, its insurance premium financing division; and Refund Advantage, EPS Financial and Specialty Consumer Services (SCS), its tax-related financial solutions divisions.
As a recognized leader in the industry, MetaBank has been named among the top community banks and thrifts and the top-performing mid-sized banks in the nation. Though we’re receiving attention across the United States for what we do, our focus is and always has been on our customers. Here’s what MetaBank does for you.
HOW WE WORK
MetaBank operates under a key set of unique guarantees that benefit you:
- We come highly recommended – 9.5 of 10 customers would recommend us to a friend
- We put smiles on our customers’ faces – coffee or bottled water to everyone who walks through the door
- We don’t believe in cutoff times – if you take the time to give your deposits directly to a teller, you’ll get credit for your transaction same-day
- We ensure hands-on, personalized service – any loan or deposit account opened gets at least three MetaBank team members dedicated to it
- We take ownership of our business – every employee is personally invested in your positive experience
- We’re here for you – if you call a branch during business hours, you’ll get a live person, and voicemails receive responses by the next business day
- We promote financial inclusion for everyone with our prepaid cards – your banking experience doesn’t end with a traditional checking or savings account