Important Notice about Economic Impact Payments ("stimulus check"): For information about your EIP Card, visit EIPcard.com or call the number on the back of your Card. For other Economic Impact Payments questions, click here.
CONTACT METABANK |
Payments
For Cards and Accounts program:
Our Meta Payments division issues prepaid cards and accounts for our partners and their programs.
For issues and questions, call the customer service number on the back of your card. If you do not have your card, do one of the following:
- Visit your card provider’s website to find contact information and/or review the FAQs section
- Call MetaBank at 866-550-6382
- Email us by completing the "Contact Us" form below
Important:
- If you have an EIP Card (“stimulus card”), please call the Customer Service number on the back of your Card, visit EIPcard.com
- For questions about Economic Impact (“stimulus”) Payments, please click here
Tax Services
For EIP Card or “stimulus card” inquiries: please call the number on the back of your card, visit EIPcard.com or fill out the contact us form. Our tax division is not affiliated with this program. If EIP payments are directed to a refund transfer account, we will communicate with the IRS and the IRS will send the payments directly to the recipient. The best method of tracking an EIP payment from the IRS is through the IRS Get My Payment Website Tool.
National Lending
Consumer Lending
- Call MetaBank at 866-550-6382