Need assistance? We’re here for you. Our customer service team is available M-F, 8 a.m. - 5 p.m. CST. And, all voicemails will receive responses by the next business day. 

Cards and Accounts with MetaBank Partners

MetaBank issues prepaid cards and accounts with multiple partners. For fast service, please refer to the customer service number on the back of your card. If your card is missing, contact MetaBank at  1.866.550.6382 or email to be directed to the correct service team.

personal/business banking

For assistance with checking/savings accounts, online banking, commercial/agricultural banking, mortgage/personal loans or other traditional banking needs, call 1.866.559.5037 or email


For assistance with opening a MetaBank account, visit your nearest bank branch.

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